Which Communication Style Is Clearest and Most Productive

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Chapter 9

Multiple Choice Questions

Multiple Choice Questions

Please read the questions below and choose the response which BEST answers the question. This activity contains 10 questions.

	Which of the following is an example of diversity? A wide variety of people, cultures, and ideas People of different ages, sexual orientations, and religions People of different races and ethnic groups People with different talents and skills All of the above

	What is prejudice? None of the above Being afraid or jealous of another person Prejudging people based on a particular characteristic, e.g. gender, religion, culture, etc. Using your experience with one member of a minority group to prejudge all the members of that group Not liking people of other racial groups

	Which of the following describes a member of a minority who wants to avoid being labelled with a stereotype? A person who recently immigrated and does not speak English resists tutoring for fear of being labelled. A disabled person doesn't ask for classes in accessible classrooms. A person with a handicap doesn't seek help with a problem because he or she doesn't want to be pitied. All of the above None of the above

	Which communication style is clearest and most productive? Passive Assertive Passive-Aggressive Aggressive

	While you are a student, what are some appropriate relationship strategies? Inform your friends and family members that school is your number one priority and you need to put all relationships on low priority. Invest time in your relationships and give high priority to people you respect and admire. All of the above You will only get hurt if you take risks with opening yourself up. Avoid conflicts, tension, and controversy in your relationships because they will cause loss of sleep and productivity.

	Which of the following strategies is least effective when offering constructive criticism? Suggest new approaches. Use ultimatums and threats to make sure the other person knows the score. Offer help in changing the behaviour. Criticize the behaviour rather than the person. Include other complaints to support your stance.

	What is true about body language? Body language is the same in all cultures. What you say verbally comes across more strongly than what you say nonverbally. Body language is often considered the most "honest" form of communication. Most people don't pay attention to others' body language.

	What is the best conflict strategy? Be emotional and communicate aggressively how upset you are. Avoid conflicts altogether to maintain a peaceful relationship. Don't back down until you get your way. Identify the problem and brainstorm solutions.

	Saying "I wasn't sure where you were" instead of "You didn't call me" is an example of using "I" messages. choosing the right communication style. using optimum listening conditions. supporting ideas with examples.

	In North America, direct eye contact and an open body position tends to communicate respect and submission. interest and agreement. boredom and disinterest. power and distrust.

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Which Communication Style Is Clearest and Most Productive

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